Computer Maintenance Plans

Stop being reactive and paying premium prices for emergency service. Put a maintenance agreement in place and proactively cover all your computer and network repairs, labor, preventive maintenance, and replacement parts.

Why a Maintenance Plan?
-   Budget and control your IT cost.
-   Prevent issues with proactive     maintenance.
-   Be more comfortable calling for help since it’s covered.

Maintenance Agreements Include:
-   A well-documented network.
-   Priority repair service and support.
-   Remote and on-site labor.
-   Replacement parts.
-   Preventive maintenance.
    (You’ll have fewer issues!)
-   Ensure backups are working.
-   Quarterly review meetings.
-   Service report history.
-   Discounted rates for non-contract
    services.

Maintenance Agreements Do NOT Include:
-   Equipment upgrades, moves, new     installations.
-   Problems caused by power surges.
-   Problems caused by liquid spills or     dropping.
-   Problems caused by viruses or hackers.
-   Software application support,
    i.e. MS Word or Excel.
-   Uninterruptible Power Supplies (UPS)

Maintenance Plan Monthly Rates

1st Server or PC	$150
Additional Servers	$75
Desktop PCs	$30
Laptop PCs	$35
Local Area Networks	$35
(Budget purposes only. Site survey required.)

100% Satisfaction Guarantee
All Swordfish Computer Solutions services including maintenance agreements have a 100% Satisfaction Guarantee. We’ll address and resolve any issue until you are satisfied.

Disclaimer
Swordfish Computer Solutions will do a free network evaluation to ensure all components are in good working order before starting a Maintenance Agreement. Any issues found in this evaluation will be discussed with the customer and can be resolved at the customer’s expense or excluded from the agreement.